WHO WE ARE

Our Story


After working in the fulfilment industry for many years, Nina Love and Tom French began developing a fulfilment service dedicated to companies who send samples and products to their customers ordering on their online shops.

 

The service grew quickly, and in 2020 defied difficult trading conditions and expanded into bigger premises with an increased fulfilment team.


So from their fulfilment hub in leafy Northamptonshire Nina, Tom and the team are here to package and mail orders every day with care.



Part of JoshuaThomas Media, The Sample Factory benefits for the support of a larger parent company and the wide range of skills the team has to offer. This is reflected in the  2 recent award achievements;

- UK Enterprise Awards 2022  ' Best Printing & Direct Mail Production Provider'

-  Corporate Livewire Global Awards 2022/23 ' Printing Company of the Year'




Mission and Values

Transparency

Critical to our success has been an honest approach, ensuring our customers have access to their account and regular updates when required.

Pro-active Approach

We constantly strive to find new solutions for our clients to reduce their costs, increase efficiency, and drive a higher quality product.

Personalised Service

We recognise every client is different and so apply our approach and communicate accordingly to meet your expectations.



Share by: